Last updated: June 1, 2026
Refund Eligibility
Refunds are issued for eligible returns received within 30 days of delivery, in original unworn condition with tags attached.
Refund Method
Refunds are issued to your original payment method. Please allow 5–10 business days after processing for the refund to appear on your statement, depending on your bank or card issuer.
Shipping Fees
Original shipping fees are non-refundable except in cases where the return is due to our error, such as a defective or incorrect item.
Damaged or Defective Items
If you receive a damaged or defective item, contact us within 7 days of delivery with photos for a full refund or replacement at no additional cost.
Questions about this policy? Contact our client care team.